Do not buy from unauthorised agents. Only purchase tickets from agents that appear on this page.

For more info on all ticket types and how to purchase tickets at face value as a cash buyer please contact our general enquiry line on 01582 932788

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REFUNDS

1.Refunds are only considered if the Event is (i) cancelled in full and not rescheduled (if the Event is partially cancelled your refund will be a proportionate partial refund) or (ii) materially altered which is a change (other than a rescheduling) which, in Our opinion, makes the Event materially different to the Event that ticket purchasers, taken generally, could reasonably expect. The following are not deemed to be ‘material alterations’: changes to the Event line-up; adverse weather conditions; changes to individual artists, bands or band members; curtailment of the Event where the majority of the Event is performed; and delays to starting a performance or the Event or (iii) by special exception determined by Royale Eventz in its sole discretion.

2. Refunds must be requested from the point of purchase, no later than ONE WEEK after the Event.
3.Refunds of any booking fees per ticket or per order fees are NOT REFUNDABLE
4.Personal arrangements relating to the Event including, but not limited to, travel, subsistence and accommodation are at your own risk and We shall not be liable for any losses incurred from personal arrangements or wasted expenditure beyond the ticket refund.

5.TICKETS ARE NON REFUNDABLE AND NON EXCHANGEABLE. If you are unable to make it and giving it to someone else, you MUST contact us immediately to make the changes.

6. Official tickets are only sold on our website and relevant ticketing partners listed on our website. Any third-party ticket sites we are not liable for and you may `be a victim of fraud in this case. We hold no liability of third party ticket holders. You do so at your own risk. WE OFFER NO REFUNDS.

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AGE POLICY

5.All under 16s must be accompanied by an adult ticket holder aged 18 or over who must remain on site throughout the weekend as the under 16-year-old’s guardian. No unaccompanied under 16s are allowed on site.

6.We do not accept any parental or supervisory duty of care or liability for any under 18s on site.